Terms of Service

Accounts

• You must provide accurate business details and keep login credentials secure
• You are responsible for the actions of staff users you add to your account
• Each account belongs to the business that created it, not to an individual staff member

Free period

New accounts can manage up to 10 vehicles free for 60 days. At the end of the free period, the account pauses unless a paid plan is chosen. Your data is kept so you can continue where you left off.

Plans and billing

Paid plans are billed per active vehicle per month, either monthly or annually in advance. Prices are listed on the pricing page and exclude applicable taxes. Upgrades apply immediately and are charged pro rata. Downgrades apply from the next billing period.

Your responsibilities as an operator

• Using rental agreements and deposit terms that comply with the laws where you operate
• Telling renters about trip tracking and getting their agreement before a rental starts
• Reviewing every AI Damage Check finding before sharing it with a renter or deducting from a deposit
• Approving rate changes and keeping prices within applicable rules
• Keeping vehicle documents such as insurance, permits and PUC valid

AI features

AI Damage Check and Rate Planner produce suggestions to help your staff. They do not make final decisions. You remain responsible for confirming findings, settlements and prices. Suggestions may be incomplete or inaccurate, and renters must be given the chance to review and dispute findings.

Acceptable use

• Do not use the service to track anyone outside an active rental or without consent
• Do not upload content you have no right to use
• Do not attempt to access other accounts, probe the service for vulnerabilities without permission or disrupt it
• Do not resell the service without a written agreement

Your data

You own the data you and your renters put into the service. You can export it at any time. After an account is closed, data is deleted after a 30 day grace period, except where retention is required by law.

Third-party services

Some features connect to services such as payment gateways, WhatsApp Business, GPS device providers and email delivery. Your use of those services is also subject to their terms and charges.

Availability

We work to keep the service available at all times and schedule maintenance outside peak rental hours where possible. The service is provided as is, and we do not guarantee it will be free of interruptions or errors.

Limitation of liability

To the extent permitted by law, our total liability for any claim relating to the service is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect losses, lost profits, or decisions made by your staff based on suggestions from the service.

Ending the agreement

You can close your account at any time from the dashboard. We may suspend or close accounts that break these terms, with notice where reasonable.