Pre-existing marks ignored
Damage already visible at pickup is labelled pre-existing and never added to the settlement.
AI Damage Check4 km
New damage spotted in minutes. Old damage never charged twice.
At return, staff repeat the guided walkaround. AI matches each return photo with its pickup photo, marks possible new scratches, dents or chips, ignores marks that were already there and drafts a settlement. Staff confirm every finding and the customer sees the side-by-side photos before any deposit deduction.
AI Damage Check · CV-07 return
Pickup · 12 Oct
Return · 17 Oct
Rear bumper, left
New scratch ~8 cm
Windshield
Pre-existing chip
Interior
Clean · gas 30%
Draft settlement for review₹3,288
Photos compared
18 matched angles per vehicle
Detects
Scratches, dents, chips, cracks, stains
Decision
Always confirmed by your staff
Customer view
Side-by-side photos with reasons
How it works
Four steps, start to finish.
- 1
Return walkaround
Staff take the same 18 angles as at pickup. The app guides framing so photos line up.
- 2
AI compares the pairs
Each return photo is aligned with its pickup twin. Differences are marked with location and approximate size.
- 3
Staff review
A team member accepts, edits or rejects each finding. Nothing reaches the customer without this step.
- 4
Customer agrees or disputes
The customer sees the photos, the reasons and the amount, then taps agree or raises a dispute.
Inside AI Damage Check
What your team gets.
Pickup vs return photos. Every feature below is included wherever AI Damage Check is part of your plan.
Interior checks
Seat stains, missing items, fridge and gas level for caravans, helmets for bikes.
Fuel and kilometres
Fuel level and odometer are read from photos and compared with the agreement.
Draft settlement
Extra kilometres, fuel and repair estimates from your own rate card, itemised.
One-tap agreement
Customer agrees on their phone and the deposit refund for the balance starts right away.
Dispute trail
Every dispute keeps the photos, comments and final decision on the booking record.
In detail
Faster returns, fewer arguments at the counter
Return disputes are where operators lose the most time and goodwill. When both sides can see the pickup and return photos together, most settlements are agreed in a single visit.
Logbook
- Repair estimates come from your own rate card per part and severity
- Photos are stamped with time, location and the staff member who took them
- Damage history follows the vehicle, so a new mark is checked against all earlier trips
- Works in low light with flash guidance for evening returns
- Settlements flow into Owner Reports as damage recovery income
Fair by design
AI suggests. People decide.
- 01
AI Damage Check only suggests possible new damage. Staff confirm every finding
- 02
Customers see the side-by-side pickup and return photos before any deposit deduction
- 03
Customers can dispute any finding, and every settlement lists its reasons
- 04
Marks recorded at pickup are never charged, even if the AI flags them
Questions
AI Damage Check questions
Something else on your mind? The team replies within one working day.
Connect TeamDoes the AI decide damage charges?
No. The AI suggests possible new damage. Your staff review every finding, and the customer sees the photos before anything is deducted from the deposit.
What if photos were taken from a different angle?
The guided walkaround keeps angles consistent. If a pair cannot be matched with confidence, it is flagged for manual review instead of guessed.
Can customers dispute a finding?
Yes. They can dispute any line item from their phone with a comment. The dispute and your decision stay on the booking record.
EXIT 10
Next exit · 60 days free
Manage your first 10 vehicles free.
Up to 10 vehicles · set up in a day · your data stays yours