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Caravoyage

Booking Desk1 km

Every booking lands on one calendar. None of them collide.

Website checkouts, WhatsApp chats, phone calls and travel agent requests all arrive in the same Booking Desk. Each vehicle is held the moment a quote goes out, so two customers can never be promised the same caravan for the same long weekend.

Booking Desk · 17 to 26 Oct
WebWhatsAppCallAgentTurnaround
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CV-07Caravan 4-berth
MehraHimalaya Trails
CV-03Caravan 2-berth
IyerKapoor
TT-02Tempo 12-seat
Office tripChar Dham
SD-11SUV 7-seat
Quote heldSingh
SD-04Hatchback
LocalRao
BK-09Bike 350cc
ThomasLadakh prep
Double booking blocked. SD-11 is held 19 to 21 Oct for a WhatsApp quote that expires in 2 h. Offered SD-08 instead.

Channels

Website, WhatsApp, calls, agents, walk-ins

Hold on quote

30 min to 24 h, set by you

Double bookings

Blocked at the vehicle level

Payments

UPI, cards and payment links

How it works

Four steps, start to finish.

  1. 1

    A request comes in

    A customer books on your website widget, messages on WhatsApp or calls your desk. Staff log calls in two taps.

  2. 2

    The right vehicle is matched

    Booking Desk shows only vehicles free for the full window, including buffer time for cleaning and inspection.

  3. 3

    A quote with a hold goes out

    The quote carries live prices from Rate Planner and holds the vehicle until it expires or is paid.

  4. 4

    Advance paid, trip confirmed

    Once the advance clears, the booking locks, the customer gets a KYC link and your team sees it on the pickup schedule.

Inside Booking Desk

What your team gets.

Every channel, one calendar. Every feature below is included wherever Booking Desk is part of your plan.

Website booking widget

Embed live availability and instant checkout on your own site, styled to your brand.

WhatsApp quotes

Send availability, price and a payment link straight into the chat the customer started.

Call desk logging

Record phone enquiries with dates, vehicle type and follow-up reminders so no lead goes cold.

Agent portal

Travel agents see the inventory you allow, at their commission rate, and book against it.

Turnaround buffers

Automatic gaps between trips for cleaning, gas refills and the return inspection.

Pickup reminders

Customers get reminders with documents to bring, pickup location and a map pin.

In detail

Built for how Indian fleets actually take bookings

Most operators juggle a spreadsheet, two phones and a WhatsApp group. Booking Desk replaces that with a single source of truth without forcing customers to change how they reach you.

Logbook

  • Chauffeur-driven and self-drive bookings sit on the same calendar with driver assignment for the former
  • Hourly, daily and multi-day rentals with outstation and local packages
  • Pickup and drop at different branches with one-way fees
  • Waitlist for sold-out dates that notifies customers when a vehicle frees up
  • Cancellation rules per vehicle category with automatic refund calculation

Questions

Booking Desk questions

Something else on your mind? The team replies within one working day.

Connect Team
Can customers book and pay online?

Yes. The booking widget on your website shows live availability and takes the advance by UPI or card. You choose whether bookings confirm instantly or wait for your approval.

Do we need the WhatsApp Business API?

For automated quotes and payment links, yes. We help you connect it during setup. Without it, staff can still log WhatsApp bookings manually in seconds.

How do agent commissions work?

Set a commission per agent or per vehicle category. Agent bookings show the commission on the booking and roll up into a monthly statement.

EXIT 10

Next exit · 60 days free

Manage your first 10 vehicles free.

Up to 10 vehicles · set up in a day · your data stays yours